FREQUENTLY
ASKED QUESTIONS
How to display progress to carriers?
Investing time into a comprehensive summary, proactive checklist, business cover letter and several supporting documents can significantly increase your strength and carrier positioning.
While this is really the job of your consultant or agent, the truth is each agent has a different approach towards this, if any at all which can affect the outcome you receive..
Just allowing agents to send carriers to your website for information is a huge mistake. This does not allow the underwriters to learn much about your internal process, operational overview, loss history, business analyst, strengths, onboarding, safety items and much more.
You need to differentiate yourself to underwriters and demonstrate your true value and strength.
How much can I improve my rates?
This can vary significantly depending on which line of insurance we're discussing, the State of operations, carriers pricing potential, industry sector and even premium size,. All of which can impact the carriers ability and interest in adjusting the rates further.
Carriers pricing tool; known as scheduled credits/debits generally allows them to apply discounts or surcharges to each line of coverage. This can account for as much as 50% price adjustments off their standard rates in either direction.
How to get carriers competing for me?
It's no surprise that carriers desire the best in class clients. While they assess different areas of your business, the two primary factors for them are "Risk" & "Loss Ratio". Your loss ratio is the percentage of "paid in" premium, against "paid out" claims.
While past claims can't be erased, the key is showing carriers that you are making progress, being proactive towards stopping future claims and learning from any previous incidents. Carriers can adjust their pricing credits to their fullest potential if they really want the business.
The key is presenting and demonstrated to them why your deserving of their best rates and interest. Just like a sports franchise really wanted a top athlete, they let the money to talk. "Carriers are no different"
My Agent's commission?
Insurance premiums cover several cost. The major areas are future claim cost, carrier operating expenses and agent commissions.
The amount of commission your agent receives is important, as it should align with the value and service you receive from them throughout the year.
While most lines as (property, liability, umbrella, auto, cyber) have an average commission of 10%-15% of your premium. Workers compensation ranges between 5%-9% for most carriers. Averaging your total program/policies at 10%-12% of your annual premiums.
Ask yourself:
Do I receive enough value, service or resources?
Would I pay this amount for what I'm currently receiving?
If that's a NO, then maybe it's time to seek out a new agent/broker. Your paying the commission inside your premium, so why not get the most value for the money.
How much pricing potential?
All licensed carriers file rates with the insurance department. Most lines (auto, property, Liability, etc) have the ability to apply credits or debits to the base rates.
These pricing tools can adjust the final rates/premiums up or down as much as 25% in either direction, with workers compensation adjustments can go even higher.
So two different businesses can have similar coverage, while the premiums are 50% difference or more and this is just standard markets/carriers. If were talking about excess or surplus lines coverage they can be any number they desire.
How & when to shop insurance?
While there are always certain situations, the majority of businesses should develop a plan around sending their policies "out to market" with other carriers.
Many overlook that insurance carriers are for-profit companies and they track every submission and application that is submitted into them. To often and they see you as a price shopper only and loose interest.
Carriers desire long term customers, so showing them a clear strategy will increase their interest in your account and they'll fight harder to earn your business.